1013532 Posted April 10, 2011 Share Posted April 10, 2011 I have Mac OS X Lion Developer Preview 2 installed. When opening the App Store and attempting to Sign In through the Store menu, the system responds with the message "No GUID is available. Contact Support for assistance." in red font. Can anyone help me with this issue, please? I'll really appreciate it Screen shot enclosed. Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/ Share on other sites More sharing options...
Dellmantt Posted April 10, 2011 Share Posted April 10, 2011 Yes a common problem. Been written about in what seems to be the main 10.7 Lion thread http://www.insanelymac.com/forum/index.php?showtopic=249135 There is a warning from one user not to use the app store on Lion unless you are a registered developer. Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1668359 Share on other sites More sharing options...
1013532 Posted April 10, 2011 Author Share Posted April 10, 2011 Thank you. Didn't see that thread. From your understanding, do you have any idea why this might happen? Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1668383 Share on other sites More sharing options...
Dellmantt Posted April 10, 2011 Share Posted April 10, 2011 No. I don't think anyone has solved, check over in that thread. Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1668386 Share on other sites More sharing options...
1013532 Posted April 10, 2011 Author Share Posted April 10, 2011 Yeah, I checked already. I've tried all the suggestions and none have worked so far . BRB blowing my computer up. Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1668419 Share on other sites More sharing options...
Dellmantt Posted April 10, 2011 Share Posted April 10, 2011 It is only a developer preview Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1668428 Share on other sites More sharing options...
stellarola Posted April 11, 2011 Share Posted April 11, 2011 I know a member who has it working with an intel ethernet chipset with DP2. Dunno if that helps anyone... Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1668907 Share on other sites More sharing options...
itsjared Posted April 28, 2011 Share Posted April 28, 2011 I had this problem as well, getting "no guid is available contact support for assistance" when i try to sign in. Solution: remove the file /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist then reboot. Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1675802 Share on other sites More sharing options...
stellarola Posted April 29, 2011 Share Posted April 29, 2011 This worked with DP2? I was able to access the App Store using DP1 no problem. -Stell Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1676070 Share on other sites More sharing options...
uidetiger Posted May 4, 2011 Share Posted May 4, 2011 When opening the App Store and attempting to Sign In through the Store menu, the system responds with the message "No GUID is available. Contact Support for assistance." in red font. This seems to be a network problem. I had to networks cards installed, one on board and the second one as a pci card. The onboard network controller was assigned on en1, the pci card on en0. In fact I used the onboard controller on en1 as it support a 1000baseT connection. To solve this I 1. Plugged of the pci network card 2. Restart 3. I deleted the interfaces in System Preferences 4. I deleted NetworkInterfaces.plist in /System/Preferences/SystemConfiguration 5. Restart 6. Add the onboard controller as en0 7. Voilà: AppStore works As I don't need the pci network controller (was for mere installation necessities as the onboard controller needs special kext driver) I didn't reinstall the card but I guess it's save to do it as it would be configured on en1 now. Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1678786 Share on other sites More sharing options...
stellarola Posted May 12, 2011 Share Posted May 12, 2011 EDIT: Oh, for some reason it worked this time! I'm able to have access to the app store now. I swore I've tried it every which way... deleting the networkinterface.plist, removing interfaces from sys preferences, etc. This means I've finally got a full working install of Lion, w00h00! -Stell Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1682496 Share on other sites More sharing options...
PauloBral Posted June 24, 2011 Share Posted June 24, 2011 I had this problem today, after updating my system to 10.6.8 I solved it by injecting extra ethernet EFI code in "com.apple.Boot.plist" using EFI Studio. Hope this helps other ppl. Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1702781 Share on other sites More sharing options...
D-an-W Posted June 24, 2011 Share Posted June 24, 2011 Thanks Paulo, fixed it for me too EDIT: Been playing and although it fixes the App Store, it stops my 2nd monitor from working and graphics seem very "glitchy" when moving the mouse cursor quickly (Noticed most in App Store). Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1702864 Share on other sites More sharing options...
zurie Posted June 25, 2011 Share Posted June 25, 2011 None of the solutions above worked for me... if none of them work for you, try this. This solution worked for me. I went into my com.apple.Boot.plist in /Extra/ and added this key <key>EthernetBuiltIn</key> <string>Yes</string> Then I deleted my network interfaces in Network System Prefs, THEN deleted my .plist file in /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist THEN i rebooted. and when I came back to LION I went into System Prefs / Networking and clicked the (+) and added my card. what was different this time was it added "Ethernet" as "Ethernet" where before it was adding it at "Ethernet Device (en0)" So i knew something had changed... sure enough, i run app store and BOOM! connected and able to download and purchase software. Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1703429 Share on other sites More sharing options...
D-an-W Posted June 25, 2011 Share Posted June 25, 2011 <key>EthernetBuiltIn</key> <string>Yes</string> Fixed it for me too with no glitches and the second monitor working fine (Thanks MaLd0n!). Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1703480 Share on other sites More sharing options...
egnm1969 Posted June 26, 2011 Share Posted June 26, 2011 Thanks Paulo & ZURIE... your fixed work for me too And just a quick note for all of you who are struggling too, I initially after the update did all that deleting the Network Interfaces in Network Prefs/deleted the NetworkPreferences.plist stuff & rebooting & then re-added the Network Interfaces stuff but none of it worked ! So then I tried what Paulo said of just adding EthernetBuiltIn to my com.apple.Boot.plist in /Extra/ & it worked straightaway !! BUT as an afterthought, I then decided to restore a backup that I had made just BEFORE updating to 10.6.8, and again ran the update & when that was all finished I just made the changes to com.apple.Boot.plist WITHOUT having to do ANY of that deleting Network Interfaces/NetworkPreferences.plist stuff, and it worked straightaway !! So for me & hopefully others, I proved that you just have to make the changes to the Boot.plist and the AppStore should work again !! Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1703775 Share on other sites More sharing options...
zurie Posted June 26, 2011 Share Posted June 26, 2011 am I the only one missing the fact that "I" said to add EthernetBuiltIn to com.apple.boot.plist ... not paulo?? lol... but your welcome anyway... he said to add a EFI string which didn't work for me... Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1703786 Share on other sites More sharing options...
egnm1969 Posted June 26, 2011 Share Posted June 26, 2011 Sorry Grand Moff Zurie... you & Paulo restored the AppStore for those who needed it. May word of your work & your legends flow through time... or until the next update Remember... there's no "I" in "TEAM" !! And yes, I'm a cheeky ****er !! Cheers Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1703853 Share on other sites More sharing options...
zurie Posted June 26, 2011 Share Posted June 26, 2011 Listen, I know that we started out as foe. But after that courageous act that you showed me against the one they call "The App Store", maybe someday we could become friends. Friends who ride majestic, translucent steeds, shooting flaming arrows across the bridge of Hemdale. I would follow you into the mists of "LION" if that's what you mean. Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1703901 Share on other sites More sharing options...
egnm1969 Posted June 26, 2011 Share Posted June 26, 2011 [scene & cue the background music from the B&W "The Lone Ranger" or the music from the original B&W "Flash Gordon"...] "And as our trusty friends ride off into the distance having temporarily crushed the Forces of Darkness, the Emperor Jobs is cunningly working on his next dastardly plan of global domination... what will it be ? Who knows... but remember Kids... same time, same channel next week on "Butch Casserole & The Flim-Flam Kid"" Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1703924 Share on other sites More sharing options...
alabastida Posted June 27, 2011 Share Posted June 27, 2011 Thanks Paulo & ZURIE... your fixed work for me too And just a quick note for all of you who are struggling too, I initially after the update did all that deleting the Network Interfaces in Network Prefs/deleted the NetworkPreferences.plist stuff & rebooting & then re-added the Network Interfaces stuff but none of it worked ! So then I tried what Paulo said of just adding EthernetBuiltIn to my com.apple.Boot.plist in /Extra/ & it worked straightaway !! BUT as an afterthought, I then decided to restore a backup that I had made just BEFORE updating to 10.6.8, and again ran the update & when that was all finished I just made the changes to com.apple.Boot.plist WITHOUT having to do ANY of that deleting Network Interfaces/NetworkPreferences.plist stuff, and it worked straightaway !! So for me & hopefully others, I proved that you just have to make the changes to the Boot.plist and the AppStore should work again !! Damn i updated to 10.6.8 and im having the same no GUID available error when trying to log into the App Store... i really thought this option was going to help me (i did tried the other options like deleting de net adapter and deleting the net cache file and rebooting) but after adding the EthernetBuiltIn key in my com.apple.Boot.plist (in my case located at /Library/Preferences/SystemConfiguration/com.apple.Boot.plist) it still gives me that no GUID available error... :'( anyone else has bumped with this one??? Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1704239 Share on other sites More sharing options...
Dannydeman Posted June 27, 2011 Share Posted June 27, 2011 10.6.8 tried everything you guys said in this topic. Removed the networkinterface.plist, added the extra info into my boot.plist, removed every network interface in the configuration-panel. Still the same error. I use a Ralink Wireless PCI card (RT2860) with the Ralink application which adds a Ethernet (eth0) in the network-settings when I click on the +. Maybe Apple does this on purpose to block Hackintosh users? Hope someone knows how to fix this though. Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1704533 Share on other sites More sharing options...
zurie Posted June 27, 2011 Share Posted June 27, 2011 <key>EthernetBuiltIn</key> <string>Yes</string> must go in /EXTRA/com.Apple.Boot.plist not in your system Library Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1704545 Share on other sites More sharing options...
Dannydeman Posted June 27, 2011 Share Posted June 27, 2011 Ok, deleted everything again and copied the boot.plist to the EXTRA folder. Still doesn't work. This is my com.apple.Boot.plist file: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>Boot Graphics</key> <string>Yes</string> <key>EthernetBuiltIn</key> <string>Yes</string> <key>Kernel</key> <string>mach_kernel</string> <key>Kernel Flags</key> <string>arch=i386</string> <key>Quiet Boot</key> <string>No</string> <key>Timeout</key> <string>5</string> <key>arch</key> <string>i386</string> <key>device-properties</key> <string>4b00000001000000010000003f0000000100000002010c00d041030a0100000001010600011c0101060000007fff0400160000006200750069006c0074002d0069006e0000000500000001</string> </dict> </plist> It's the same in both my EXTRA folder and the Systemlibrary. Device properties is the stuff that was added when I used EFI Studio to add my Ethernet Device. Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1704555 Share on other sites More sharing options...
D-an-W Posted June 27, 2011 Share Posted June 27, 2011 Do you still need the device-properties string too (I didn't)? Link to comment https://www.insanelymac.com/forum/topic/254476-app-store-error-no-guid-is-available/#findComment-1704557 Share on other sites More sharing options...
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